Overview

Who We Are

Ceridian is a global human capital management technology company serving over 25 million users in more than 50 countries.

Established in 2000, Ceridian Mauritius has earned its position as an Employer of Choice with over 500 employees, acting as a delivery centre, servicing all the business units within Ceridian Global (Canada & US) from one location in the following areas:

• Human Resources
• Finance
• Product Development & Implementation
• Service & Support

Staff Growth Milestones

Interestingly, Mauritius serves all business units within Ceridian from one location. We have the opportunity to learn and use all products and see how each business operates and delivers services. Our advantageous time zone provides an extended working day which improves cycle time. Also, our geographical position enables a follow-the-sun capability which helps Ceridian deliver services globally.

Office Changes

Ceridian Mauritius is currently operating from the high tech Cyber Tower building, where it occupies the whole of the ninth floor. This is a long way from its humble beginnings in 2500 sq. feet of office space in Travel House, Port Louis. It then leased premises at the BAI Building, which was quickly outgrown by mid-2004. Ceridian Mauritius then had growth plans that could only be accommodated at Cyber Tower, which was really the catalyst for our expansion.

Operational Expansion

During the first three years of operation in Mauritius, we were only delivering to UK customers. Our North American colleagues then began to see the benefits that Mauritius could bring. We then embarked on geographical as well as functional expansion, which included moving into new areas like the support of our CRM tool, Siebel, and a host of other back office tasks.

With over 500 employees, Ceridian has earned its position as an Employer of Choice through:

overview11

Ceridian takes full advantage of the YEP and ISDP schemes and to date has more than 100 trainees registered under this programme.
Ceridian collaborates with UTM, UOM, C-SAC and Middlesex University to enhance the industry-academia relationship and to promote the IT-BPO industry locally. Ceridian regularly participates in career fairs; sponsors star students; organises on-site visits to our offices for students to have a feel of the world of work; engages with lecturers to define modules and also gets internal resources to deliver guest lectures.
Ceridian participated in the National Institute for Civic Education [NICE] Project, 2013 under the aegis of the Prime Minister’s Office, where we offered participants a 2-days placement from 09 to 10 December, 2013.
Ceridian works in close collaboration with Microsoft; this collaboration has been beneficial to Ceridian in that it has allowed employees to participate in Microsoft Windows Boot Camps. Employees have in turn, used this platform to further develop mobile apps. Ceridian also collaborates with Microsoft on other impactful projects.
BOI and the Ministry of ICT often solicit the help of Ceridian to meet with potential investors interested to start up in Mauritius.
Ceridian collaborated with the Open University of Mauritius to produce a programme on employability skills. 8 video series were developed on the following topics: Creating Winning Strategies; Job Search; Cover Letter, CV & How to apply; Dress Code, Attitude &Behaviour; What Employers Want; Phone Interviews; Mock Interviews and What happens after the interview.

A Culture of Innovation

Ceridian launched its first Innovation Challenge in September 2013. The objective of this competition was to cultivate a culture change to strengthen our innovation capability through leveraging the energy and creativity of our people.

The competition provided Ceridian employees with a platform to unleash their creativity, innovativeness and entrepreneurship. With over 70 participants, the competition was held over one weekend and participants came up with implementable innovative ideas or solutions to add value to Ceridian and its customers globally. Some projects are: Car-pooling system, Recruitment- Applicant Tracking System, Transport planning system to name a few. Ceridian employees also participated in other innovation competitions organised by different institution including the Web Cup Competition and Code Challenge.